Check the physical office, GST details, recent reviews, written inventory, packing scope, insurance, vehicle type, delivery terms and payment conditions before paying an advance.
1. Verify the company’s physical presence
Start with the business name, office address, phone numbers and map location. A moving quotation should clearly identify who is responsible for the move.
2. Check GST and invoice details
Ask whether the company will issue a valid invoice and make sure the business details on the quote match the business you contacted.
3. Read recent reviews—not only the star rating
Look for detailed reviews that mention packing, staff behaviour, delivery, pricing and issue resolution. A mix of review dates is more useful than a large number posted in a short period.
4. Compare the same inventory
Two quotations are not comparable if one mover has counted every item and the other has assumed only a BHK size. Share one master inventory with every company.
5. Ask what packing material is included
Cartons, stretch film, bubble protection, furniture wrapping and special packing should be described according to the goods.
6. Confirm loading, unloading and unpacking
Make sure the quote states whether labour, floor charges, unpacking and basic placement are included.
7. Understand shared vs dedicated transport
Intercity moves may use different transport models. Ask whether your goods will move in a shared or dedicated vehicle and what that means for delivery planning.
8. Read insurance terms
Do not accept “insurance included” as the full explanation. Ask about declared value, premium, covered risks, exclusions and claim documents.
9. Ask how tracking works
Tracking may be GPS-based or status updates depending on the vehicle and route. Confirm the method applicable to your move.
10. Clarify taxes and possible extras
Ask about GST, toll, parking, long carrying, stairs, dismantling, storage and re-delivery charges before booking.
11. Avoid unrealistic low quotes
A price far below the market can indicate missing services or assumptions. Compare line items, not just the total.
12. Keep the final scope in writing
The written quotation should be your reference for pickup, destination, inventory, services, insurance, payment and delivery conditions.
A good mover makes the scope clearer before move day—not more confusing after your goods are loaded.
Share complete requirements for a written quotation with the applicable service scope.
Editorial note: This guide is designed for practical relocation planning in Kota. Actual service availability, insurance, GPS tracking, storage, timelines and prices are confirmed in the written quotation for a specific move.